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FREQUENTLY ASKED QUESTIONS
Did WashGear forget to send me a manual with my order?

What if I forgot my password?

What is the default password for CardWorks?

Why is my credit card system charging X when they only use X?

CardWorks keeps making me change my password. Is there any way to turn that off?

What if CardWorks is asking me for a license key?

What if Fleet cards are working but credit cards are not?

What does code 11004 mean?

What if I have an error message that says my credit cards didn't settle?

What if all my CardMate terminals are displaying Searching for server Credit cards out of service?

How come when I changed my prices the credit cards continue to get charged the old price?

How do I change the account into which my credit card revenues get deposited?

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